Do your customer service agents speak Spanish?
Yes. International Bridge has Spanish-speaking customer service representatives available to assist you with shipping questions, package issues, tracking inquiries, and more.
Spanish-language service hours
Our Spanish-speaking team is available:
- Monday through Friday: 8:00 am to 4:00 pm MST
How to reach a Spanish-speaking agent
Call 877-727-2354 and select option 1 for Spanish. You will be connected directly with a Spanish-speaking customer service representative.
Please note that Spanish-language phone support operates within the hours listed above. If you call outside of those hours, our English-language team is available Monday through Friday around the clock and on Saturdays from 9:30 am to 1:30 pm MST.
Other ways to reach us
You can also submit a question or concern at any time through our contact form. While the form is in English, you are welcome to write your message in Spanish and a team member will respond accordingly. You can also email us at [email protected] in Spanish, and our team will be happy to reply in Spanish.
Tracking your package in Spanish
Our tracking page is available in English only at this time, but our Spanish-speaking agents can walk you through tracking and help interpret any status messages over the phone. See our page on common shipping status messages for a detailed explanation of what each status means.