How IB Non-Con connects to the platforms you already ship from
IB Non-Con already runs inside ProShip, ShipStation, Shipium, ShipHero, and Asendia. For most teams, shipping to Hawaii, Alaska, and Puerto Rico becomes a setting inside the platform they already use, with the same login and workflow.
Many companies assume adding another carrier means adding another platform, another login, and another workflow. For most teams, it does not.
IB Non-Con already runs inside the platforms many shippers use every day. So when a team decides to start shipping to Hawaii, Alaska, or Puerto Rico, there is a good chance the setup they need is already sitting inside the platform they are using right now.
What this means day to day
For the people actually creating labels and managing orders, the real question is not how the integration works behind the scenes. It is whether they have to change how they work. They don't. Orders headed to Hawaii, Alaska, and Puerto Rico get created the same way as every other order: same login, same rate lookup, same team. There is no second system to learn, and no separate process carved out for one part of the country.
Where IB Non-Con connects
IB Non-Con integrates with ProShip, ShipStation, Shipium, Asendia and ShipHero. If your team already quotes and labels through one of these, non-continental coverage is likely already available inside that same setup. You are adding a lane, not a new vendor relationship.
Transit runs 2-5 business days, and most shippers see approximately 30% lower shipping costs on these lanes compared to standard routing. Those numbers hold no matter which platform the order comes from. What changes is how little extra work it takes to get there. Tracking works the same way too, since it is built in-house and reports one status across every handoff. For the full architecture behind these lanes, see the definitive guide to shipping to Hawaii, Puerto Rico, and Alaska.
International Bridge has built something genuinely rare, twenty years of operational expertise on the routes that everyone else treats as edge cases. Adding IB Non-Con to our pre-integrated carrier network gives our customers a credible, fast, and cost-effective option for destinations that have historically forced them to either absorb the cost or skip the order entirely.
Jason Murray, Co-founder and CEO, Shipium
What shippers using it are seeing
One Asendia USA customer, an apparel brand growing its e-commerce volume, had watched deliveries to Alaska, Hawaii, Puerto Rico, and other US possessions stretch out long enough to trigger claims and lost orders. After adding IB Non-Con, those delays and the claims that came with them stopped.
The consistency shows up in how customers describe working with us.
They consistently go above and beyond to ensure transportation plans are executed without disruptions or delays, allowing our operation to run smoothly while providing consistent service. Their professionalism, partnership mindset, and commitment to operational excellence have made IB a trusted and dependable carrier for our ongoing shipping needs.
German Rueda, Director of Shipping and International Operations, IPSY
Frequently asked questions
Does adding IB Non-Con require new software?
No new platform is required for shippers already using ProShip, ShipStation, Shipium, ShipHero, or Asendia. IB Non-Con appears inside each system as a routing option, so orders to Hawaii, Alaska, and Puerto Rico follow the same workflow as the rest of a shipper's volume. Setup is a configuration step inside the existing platform, handled without a separate integration project.
How does tracking stay consistent across different platforms?
IB Non-Con's tracking technology is developed in-house and reports the same status regardless of which platform generated the label. Tracking and the self-service FAQ are available 24/7, so customer service teams work from one source for every non-continental shipment. Live support is available Monday-Friday 24 hours and Saturday 9:30am-1:30pm MST for questions tracking alone cannot answer.
Does using an integration change transit times or pricing?
No. Transit through IB Non-Con runs 2-5 business days regardless of the platform a shipment starts in, and shippers typically see approximately 30% in shipping cost reduction compared with standard non-continental routing. The integration changes where a shipment is created. The network moving it stays the same.
What if a shipper does not use any of these platforms yet?
IB Non-Con is also available directly, independent of any integration, so adopting a new platform first is not required. Shippers evaluating ProShip, ShipStation, Shipium, ShipHero, or Asendia for other reasons will find non-continental coverage already built in once they do.
Keep reading
Definitive guide to shipping to Hawaii, Puerto Rico, and Alaska. The full architectural picture of how the network handles all three markets.
IB Non-Con service overview. How the service itself is structured and what it is built to handle.
Box of Savings consolidation. The path into IB Non-Con's economics for shippers not yet at integration scale.
Ready to see how IB Non-Con fits into your current shipping platform?
Tell us which platform you run today: ProShip, ShipStation, Shipium, ShipHero, Asendia, or another system. We will show you how IB Non-Con works for Hawaii, Alaska, and Puerto Rico inside it. Setup is small. Your daily workflow stays the same. There is no commitment, and the call is a clear review of your options.
